1. Introduction

PanicAlert App is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to your personal information. By using the PanicAlert App, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal and sensitive user data:

• Personal Information: First name, middle name, surname, phone number, email address
• Emergency Contact Info: Name, phone number, relationship, and address
• Device Info & IP Address
• Location Data (GPS): Including background location
• Microphone Access: For real-time emergency audio streaming
• Camera & File Access: For capturing and updating your personal profile photo
• Login Credentials: Passwords (encrypted in transit)
• Audio Recordings & Location Logs

3. Why We Collect Your Data

• To locate you accurately during an emergency
• To enable responders to assess and act on real-time threats
• To notify approved responders in your area
• To maintain a record of panic alert events
• To support identity verification through profile photos
• To allow you to manage your emergency contacts and preferences

4. Data Sharing

We do not sell or rent your data. Your information is shared only with approved responders when an emergency is triggered, and solely for the purpose of responding to the alert.

5. Data Retention and Deletion

• Audio recordings and location logs are automatically deleted 1 month after the resolution of a case.
• You may request deletion of your personal data at any time by contacting support@panicalertapp.com.

6. User Controls

You have full control over:

• Enabling or disabling GPS tracking
• Allowing or denying microphone and camera access
• Editing or deleting emergency contact information
• Requesting correction or removal of your account data

Permission requests will be explicitly prompted by the app when features requiring sensitive access are used.

7. Data Security

• All passwords are encrypted in transit
• Data is stored on our secure SQL Server infrastructure located in Nigeria
• Access to stored data is restricted to authorized personnel only

8. Children’s Privacy

PanicAlert is not intended for use by individuals under the age of 13 without parental consent. We do not knowingly collect information from children.

9. Legal Basis and Jurisdiction

This policy is governed by the laws of the Federal Republic of Nigeria. Disputes arising from this policy will be handled under Nigerian law.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted at: https://app.panicalertapp.com:5050/privacy-policy/default.aspx

11. Contact Us

If you have questions or requests regarding this policy, contact us at:
📧 support@panicalertapp.com